1. Information We Collect

At Jincoto, we are committed to protecting your privacy. We collect the following types of information:

• Personal Information: Name, email address, phone number, and company name when you submit a contact form or inquiry.
• Usage Data: IP address, browser type, pages visited, and time spent on our website for analytics purposes.
• Cookies: We use cookies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process and fulfill service requests
• Improve our website and services
• Send relevant communications about our services (with your consent)
• Comply with legal obligations

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

5. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Object to data processing
• Request data portability

6. Cookies Policy

Our website uses cookies to improve your experience. You can manage your cookie preferences through your browser settings. We use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements (only with consent)

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

8. International Transfers

As Jincoto operates globally with offices in Hong Kong, China, and Egypt, your data may be transferred internationally. We ensure adequate safeguards are in place for all international data transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

10. Contact Us

For any questions about this Privacy Policy or to exercise your data rights, please contact us at kim@jincoto.com.

Last Updated: May 2026